Case Studies – Deltek Maconomy Implementations

Discover the success stories of clients who have improved project, finance and resource management with Maconomy.

Case study - TPA

This case study describes the implementation of the Deltek Maconomy system at consulting firm TPA Poland, aimed at streamlining project, finance and sales processes and providing a complete view of client relationships.

Client – TPA Poland

TPA is a consulting group operating in 12 countries across Central and Eastern Europe, providing tax advisory, accounting and payroll, real estate and energy services, as well as audit and legal services under the Baker Tilly TPA and Baker Tilly Legal Poland brands. The firm focuses on data‑driven advisory and modern technologies, operating in a one‑stop‑shop model.

Implementation objective

In 2019, TPA decided to implement the advanced Deltek Maconomy ERP system to meet growing market demands and improve project management. The key goals were to automate operational processes and obtain a complete, global view of client relationships within a single system.

Why Maconomy was chosen
The main reasons for selecting the system were:
  • Comprehensive and broad functionality – integrating project management, CRM and finance in a single, coherent system.

  • Fit for the consulting industry – designed with project‑based firms like TPA in mind.

  • Configurability – flexibility to adapt to changing organisational requirements.

  • Integration options – modern architecture and flexible APIs for connecting with other systems.

  • Experience of the vendor and implementation partner – ensuring continued development, new features and solution stability.

Key benefits of the implementation
  • Advanced management reporting – managers now have real‑time access to data on the health of the company, departments, clients, projects and teams, which improves decision‑making and planning quality.

  • Integrated sales process – the entire flow from sales opportunity in CRM through invoicing and receivables control takes place in one system, with a complete history of client interactions.

  • Linking CRM with project delivery – CRM is integrated with projects, and sales estimates are automatically transferred to projects, improving information flow and operational efficiency.

  • Better control of projects and budgets – the implementation has led to improved oversight of project execution and higher project profitability.

  • Streamlined invoicing – invoices are issued faster, with fewer errors and reduced risk of revenue leakage.

  • Web access to the system – the ability to work from any location speeds up data entry and information flow within the company.

  • Integrations with other systems – Maconomy has been easily connected to other tools used at TPA.

  • Flexibility and scalability – the system grows with the company and allows it to adapt to new challenges.

Support for project‑based operations

Thanks to the integration of project and finance modules, managers have access to comprehensive management data in real time. This enables ongoing analysis of the financial condition of the company, departments and projects, rapid response to issues, and full control and optimisation of project processes from planning through execution.

Webinar: How Maconomy Legal Solution Streamlines Law Firm Operations

Case study Law Firms

Maconomy Legal Solution is an ERP system designed for medium and large law firms, aimed at increasing matter profitability, streamlining billing, improving time tracking and enhancing document management. The solution is flexible and has been developed over many years to meet the needs of professional services firms (lawyers and consultants), making it well suited to today’s market challenges.

Matter and client profitability

The system makes it possible to assess the profitability of working with a specific client, especially under fixed-fee arrangements, by analysing whether the firm stays within budget and how results break down by clients, matters, partners and departments. Maconomy allows you to assign the cost of a lawyer’s work to a client or define an hourly rate with margin, providing precise insight into how much the firm earns on each engagement. Profitability is treated as an ongoing process – the system continuously monitors matter performance and provides real‑time data to support strategic and operational decisions.

Internal settlements and commissions

The material describes the challenges of growing law firms, where internal settlements (bonuses, commissions, additional compensation) become complex and time‑consuming. Maconomy supports settlements based on any chosen algorithms, allows you to encode custom internal calculation mechanisms and automates profit calculation at project level, reducing manual work and the time needed to run settlements.

Time recording and billing

The system enables precise tracking of lawyers’ time (task lists, timer, mobile app) for both administrative and substantive activities. This allows the firm to monitor work progress, compare actual hours with the planned time budget and manage workload more effectively. In the billing area, Maconomy supports multiple models: ongoing client retainer, individual matters and consulting projects, with automatic draft invoices and readiness for e‑invoicing through the National e‑Invoicing System (KSeF).

Integrations, AI and documents

Maconomy Legal Solution integrates with digital document repositories (e.g. iManage) and uses large language models to search documents by case context, judge or client‑specific data. It offers conflict‑check mechanisms, integration with other systems used by the firm and the ability to build new functionalities tailored to the organisation’s specific needs.

Business impact for law firms

With Maconomy, law firms can support any client billing model, analyse lawyer and client performance, minimise time spent on administration and increase the number of matters handled. The system provides comprehensive support for accounting, document management, billing, collections and advanced analytics and reporting, including AI‑driven capabilities.

Case study Kantar Polska

Millward Brown is a global research company whose success is built on research methodologies and high‑quality services, but it lacked tools to support its internal “business customers”. Fragmented systems made it difficult to access reliable financial and project data, which limited the ability to make fact‑based decisions.

Scope of the Maconomy implementation

The implementation of Maconomy Enterprise Solution made it possible to replace 30 separate applications and systems (including accounting and project management) with a single solution running on one server and one database. This created a simple global platform used by more than 7,100 employees in 50 countries, supporting thousands of projects of varying scope and duration.

Key business outcomes

The new architecture provided transparent access to aggregated information while preserving the ability for local offices to adapt operations to local practices. The system enables accurate time tracking, better resource and cost estimation, and comprehensive project‑based profitability analysis, which translates into increased efficiency and profitability.

Client conclusions

CFO Mike Gettle emphasizes that Maconomy was designed for project‑based organizations and fully meets the company’s business needs by creating a global platform for the entire organization. The system gives decision‑makers precise data that allows them to make financial and operational decisions based on hard facts.

Case study Elden DA

Advokatfirmaet Elden DA is a law firm based in Oslo that has grown from a small practice founded in 1963 into a leading legal firm. Its growth was held back by an outdated financial system (including Microsoft AX), designed for a broad market, overloaded with unnecessary features and not tailored to the specifics of professional services.

Need and solution selection

The firm needed an integrated system to support resource management, scoping work, project monitoring and billing, without complex, hard‑to‑maintain customisations. After evaluating several options, it chose Deltek Maconomy – an ERP and practice management solution built specifically for the legal and professional services industry.

Implementation scope and functionality

Maconomy was aligned with Elden’s processes by adjusting workflows rather than relying on heavy custom development, meaning the standard functionality covered most of the firm’s needs. The system supports standard processes (accounting, time and expense) as well as functions critical for a law firm, such as tracking court deadlines.

Operational and financial benefits

The new system supports three key roles in the firm – managerial, legal and administrative – for example through management dashboards with KPIs available only to the right users. Maconomy has improved control over matters and deadlines (email/SMS alerts), ensured consistent work standards and enabled detailed time recording that translates into billable hours and higher revenues – according to the firm, this improvement alone “pays for” the system.

Strategic impact

The firm emphasizes that the crucial factor is Maconomy being dedicated exclusively to professional services firms, so future versions and product development will continue to focus on their needs. Elden sees the implementation as a foundation for working “smarter, better and faster” over the long term.

Poznaj opinie użytkowników o ERP Maconomy

The choice of Maconomy was determined by its broad functional scope and closely tailored solutions for the consulting industry.

Krzysztof Kaczmarek

Managing Partner

TPA

With Maconomy, we process company data in real time and can make key business decisions instantly.

Tomasz Zygadło

CEO

Sigma Connectivity

Maconomy functions like the brain of the entire agency. We have access to all information about projects, allocated resources or profitability in one system.

Magdalena Łukaszewicz

Project Manager

Ogilvy

The ERP system is an investment for years, which is why we focused on Maconomy, a solution proven in our other companies.

Arek Szwestko

CFO

Sigma Connectivity

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