Nowadays, mobility is ubiquitous. An increasing portion of society can no longer imagine daily life without access to the Internet or mobile devices. Therefore, business cannot lag behind such widely prevailing trends. Employees and managers naturally want easy and convenient access to the information they need for their work. Just like in personal life, we want to handle matters on the go, where it is convenient for us and when we have the time. We no longer want to call helplines or look up information in encyclopedias. While standing in line or sitting in a café, we handle matters using smartphones. At work, we also prefer to access information independently rather than asking another department or searching through reports prepared for us. The way we perform job duties is also changing; we increasingly work remotely or at unusual hours, which drives the demand for mobile access to information.

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