What to measure as KPI in organization from engineering industry in 2025


Employee efficiency has always been a key focus for organizations. In most cases, it has been possible to transfer adopted metrics between organizations when an individual worked in a defined, repetitive position. However, when comparing different companies, determining what constitutes a key performance indicator (KPI) in their specific case becomes a challenge. On the one hand, universal indicators include profit, revenue, and costs. However, metrics stemming from organizational culture are not as easily quantifiable.

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How do CRM systems support your business relationship with customers?


In today's dynamic business world, building lasting and valuable customer relationships is key to success. In this context, CRM (Customer Relationship Management) systems have become invaluable tools that support companies in managing customer interactions, enhancing their satisfaction and loyalty. Implementing CRM not only allows for more efficient sales activities but also helps develop long-term relationships based on trust and understanding of customer needs.

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